Shep Hyken
| Name: | Shep Hyken |
| Website: | http://www.hyken.com |
| Email: | |
| Phone: | 314-692-2200 |
| Social: |
Meet Shep Hyken, CSP, CPAE is the CAO (Chief Amazement Officer) of Shepard Presentations. As a customer service and experience expert and keynote speaker, Shep works with companies who want to build loyal relationships with their customers and employees. His focus is on delivering amazing customer service, customer engagement, managing the customer experience and creating customer loyalty. He is a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author.
Gift from Shep
Virtual Training: 5 Ways to Create an Amazing Customer Experience
Do you wish you could have Shep Hyken train your employees one-on-one? Shepard Virtual Training makes this wish a reality! Shepard VT is an interactive online training solution that's the next best thing to in-person training with Shep! The program is available 24/7 so you can train on your schedule.
In this short, 20-minute course, Shep explains five simple ways you can start creating the customer service culture you desire.